Talent Forum Series: Building a Culture of Continuous Feedback

Organizations with feedback rich cultures are proven to have high client satisfaction scores, increased employee productivity, positive employee engagement, and overall strong organizational performance. Driving meaningful cultural change requires changing the hearts, minds, behaviors, and skills of your organization. In this session, learn how to architect cultural transformation through thoughtful planning and change management strategies to build a culture of continuous feedback. This will be an interactive session where practitioners are encouraged to ask questions and share their organizational successes with building productive feedback practices.

Kerry Unflat

Chief People Officer

Zipari

Kerry Unflat is the Chief People Officer at Zipari, a Consumer Experience Platform built specifically for health insurance. Previously, Kerry served as Chief Human Resources Officer at HealthcareSource, where she transformed their human capital function and developed people infrastructure to support business operations and prepare the organization for future growth. She also led the human resources operations for a major media organization with more than 1,000 employees and has overseen HR, administrative, and finance functions for the Harvard University Police Department.

In her two decades of HR experience, Kerry has developed and improved talent acquisition and retention processes, crafted new employee orientation programs, implemented HR solutions for leadership to improve operations, and developed compensation strategies and organizational philosophies, among other achievements