Quality Employee Experience (QEX) – The Modern Approach to Employee-Centric Rewards

Andrea Goodkin is HUB’s Human Resources Consulting Services Practice Leader. With over 28 years of combined in-house human resource leadership and consulting experience across diverse organizations, Andrea has a specialized talent for building and developing high-performing human capital programs, systems and teams. She applies her extensive experience in helping clients to build and implement cost-effective and cutting-edge workforce and technology strategies and solutions.

Before joining HUB, Andrea was head of Human Resources for the Northern California offices of Baker McKenzie, one of the world’s largest global law firms. She spent her early career at AtomFilms/AtomShockwave, the Washington State, Department of Labor and Industries, and Federated Department Stores, where she led the development of multiple HR programs and teams.

Andrea graduated with a Bachelor of Arts degree in Psychology (Industrial/Organizational emphasis) from the University of Washington. She holds a Certificate from the Human Resource Executive Program at Stanford University, Graduate School of Business, a Senior Professional in Human Resources (SPHR) certification from the Human Resource Certification Institute and is a SHRM Senior Certified Professional (SHRM-SCP).

Mim Minichiello serves as Chief Performance and Talent Officer for the East Region. In this capacity, her primary focus is on enhancing the performance of the HUB team through the implementation of best practices in talent management and the preservation of the organization's deeply ingrained entrepreneurial culture. Additionally, Mim takes pride in her role as a staunch advocate for Diversity, Equity, and Inclusion (DEI) initiatives as well as community engagement efforts within the East Region.

Mim is renowned for her unwavering commitment to the HUB team and the broader insurance industry, consistently propelling her colleagues toward their next career milestones and forging new pathways into the sector. Before assuming her current role, Mim served as the President of Employee Benefits at HUB International New England.

With a distinguished career spanning executive roles in both the insurance brokerage and health plan sectors, Mim possesses expertise in designing and executing strategic growth plans, spearheading innovative sales and marketing strategies, and fostering high-performing teams. Beyond her leadership responsibilities, Mim contributes her expertise as a board member for several influential charities, including Facing History, YW Boston, and The Women’s Edge. She also actively participates in board committees for esteemed organizations like the Northeast Human Resources Association, New England Employee Benefits Council, and the Boston Women’s Workforce Council.

Mim's exceptional contributions to her field have earned her multiple accolades, including recognition as a multi-year recipient of the Top 100 Women-Led Businesses in Massachusetts award and her selection as one of the 2019 Boston Business Journal’s Power 50 winners. Mim is a graduate of the University of New Hampshire, where she earned a Bachelor of Science degree in Physical Therapy. She has further enriched her skill set by completing a graduate certificate in management from Radcliffe College and obtaining the Certified Health Insurance Executive designation through AHIP's Executive Leaders program.