NEHRA’s Online Learning Lab: Missed Messages! Avoiding the Dreaded Employee Communication Black Holes

Andrea brings a fresh, personal approach to communications consulting. She is passionate about building strong relationships with clients and prospects alike in order to develop meaningful, cutting-edge strategies, adding a splash of color to their communications approach as a result. Andrea oversees a team of talented communication consultants on HUB’s Communication & Design (C&D) team.

After four years on the account management side in multiple lines of business, Andrea realized her true passion lies in impactful, engaging communications, and began to pursue opportunities in that arena. Her first opportunity included establishing a communications team to support the implementation of her employer’s large-scale employee benefits marketplace.

She proudly joined HUB International in 2015 and hit the ground running with C&D, a trusted partner of hundreds of clients in all market sizes—small to national. Andrea and the team continue to garner national industry recognition in the form of platinum and gold Marcom awards for its work in employee benefits and HR communications.

Andrea holds a degree from AIB College of Business.

Stacy Kuehler oversees the North American Curated Communication & Design (C&D) team. A team comprised of creative professionals that expertly “curate” a strategic, thoughtful and fully customized approach to client's employee communication strategy development and deliverables; therefore helping clients to achieve measurable goals and overcome challenges all while adhering to the client's organizational voice-style and brand. The Curated C&D team supports clients of all sizes and from a wide range of industries.

Stacy has more than 20 years of experience in the communication and design industry, with a particular focus on results-driven strategy and the development of award-winning HR and Benefits employee engagement and communication campaigns. Stacy’s team has been recognized as recipients of multiple Platinum level MarCom Awards, an international creative competition for companies involved in the concept, writing and design of print, visual, audio and web materials and programs.

Creative portfolio: www.hubinternationalcd.com

Stacy holds a degree from Ellsworth College.

Mim Minichiello serves as Chief Performance and Talent Officer for the East Region. In this capacity, her primary focus is on enhancing the performance of the HUB team through the implementation of best practices in talent management and the preservation of the organization's deeply ingrained entrepreneurial culture. Additionally, Mim takes pride in her role as a staunch advocate for Diversity, Equity, and Inclusion (DEI) initiatives as well as community engagement efforts within the East Region.

Mim is renowned for her unwavering commitment to the HUB team and the broader insurance industry, consistently propelling her colleagues toward their next career milestones and forging new pathways into the sector. Before assuming her current role, Mim served as the President of Employee Benefits at HUB International New England.

With a distinguished career spanning executive roles in both the insurance brokerage and health plan sectors, Mim possesses expertise in designing and executing strategic growth plans, spearheading innovative sales and marketing strategies, and fostering high-performing teams. Beyond her leadership responsibilities, Mim contributes her expertise as a board member for several influential charities, including Facing History, YW Boston, and The Women’s Edge. She also actively participates in board committees for esteemed organizations like the Northeast Human Resources Association, New England Employee Benefits Council, and the Boston Women’s Workforce Council.

Mim's exceptional contributions to her field have earned her multiple accolades, including recognition as a multi-year recipient of the Top 100 Women-Led Businesses in Massachusetts award and her selection as one of the 2019 Boston Business Journal’s Power 50 winners. Mim is a graduate of the University of New Hampshire, where she earned a Bachelor of Science degree in Physical Therapy. She has further enriched her skill set by completing a graduate certificate in management from Radcliffe College and obtaining the Certified Health Insurance Executive designation through AHIP's Executive Leaders program.

Michael offers a distinctive and hands-on approach in his role as a  Communications and Design Curated consultant. Joining HUB International in 2021, he hit the ground running with the C&D practice and immediately became passionate about creating detailed communications strategies, tailored specifically to each client.

Partnered with an amazing team of creative professionals, Michael supports C&D’s goal of creating bright and engaging client experiences, that make their employees stand up and take notice.

Prior to his time at HUB, Michael spent close to five years in external communications and public relations for the National Basketball Association, working with the Cleveland Cavalier, Utah Jazz and New Orleans Pelicans. During his time in professional sports, Michael grew an immense fondness of implementing communications and marketing strategy both during and outside of games. Working with local and national media outlets to tell compelling stories of the players and front office members, as well as scheduling player appearances in local communities, were just a couple of the aspects of work that he enjoyed and helped bring a unique perspective to increase attendance, engagement and overall fan experience for the organizations he worked with.

Michael graduated from Ohio University’s Scripps College of Communications in 2017.