NEHRA's Online Learning Lab - Empowering Managers to Address Performance Issues Constructively and Effectively

When managers avoid feedback conversations, HR is often left with the fallout of unresolved performance issues. Employees unfairly remain in the dark, nervous about their annual review. The advice to managers is clear—give feedback early and often—but the reality is that many hesitate, unsure of what to say.

In this one-hour session, Jamie Resker will share practical strategies to coach managers to speak up early when they notice a performance issue and address recurring patterns without focusing on shortcomings. Attendees will also learn how to use the Employee Performance Continuum—a visual tool that helps managers spotlight positive contributions while identifying areas for improvement in a way that promotes growth without sounding critical.

This session is free for NEHRA Members!

Jamie Resker

Founder & Practice Leader, Employee Performance Solutions

Jamie Resker understands HR professionals' frustrations when managers avoid addressing performance issues, leaving HR to step in without prior conversations. With over two decades of HR and management experience, Jamie has created practical, actionable tools to address these challenges.
Her firsthand experience with annual reviews, vague ratings, and generic feedback inspired her to develop the Employee Performance Continuum, which holistically assesses performance, and the Root Cause Analysis and Turnaround Method, which helps managers clarify issues and set clear, future-focused expectations. These tools foster two-way, growth-oriented conversations that eliminate passive feedback waiting and inspire proactive engagement.
Jamie’s Learn, Try, and Apply training ensures that feedback is accessible, non-critical, and empowering, transforming it into a trust and measurable growth tool. Through Employee Performance Solutions, Jamie partners with organizations to deliver science-backed, immediately applicable training that drives alignment, collaboration, and lasting change.

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NEHRA's Online Learning Lab - Empowering Managers to Address Performance Issues Constructively and Effectively
01/23/2025 at 10:00 AM (EST)  |  Recorded On: 01/23/2025
01/23/2025 at 10:00 AM (EST)  |  Recorded On: 01/23/2025 When managers avoid feedback conversations, HR is often left with the fallout of unresolved performance issues. Employees unfairly remain in the dark, nervous about their annual review. The advice to managers is clear—give feedback early and often—but the reality is that many hesitate, unsure of what to say. In this one-hour session, Jamie Resker will share practical strategies to coach managers to speak up early when they notice a performance issue and address recurring patterns without focusing on shortcomings. Attendees will also learn how to use the Employee Performance Continuum—a visual tool that helps managers spotlight positive contributions while identifying areas for improvement in a way that promotes growth without sounding critical.
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SHRM & HRCI Credits & Certificate
Live and Archive Viewing: 1.00 SHRM & HRCI credit and certificate available
Live and Archive Viewing: 1.00 SHRM & HRCI credit and certificate available
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