NEHRA’s Online Learning Lab: Caregivers Need Coffee, Too: How Employers Can Step Up Their Game

Amanda Bailey joined BU as the Vice President for Human Resources in August 2021. Prior to her role at BU, Amanda served as the Vice President of Human Resources at Brown University and held the roles of Associate Vice President and Acting Chief of Staff at Morehouse College. She brings nearly thirty years of professional experience in human resources and has held senior human resources leadership positions over the past two decades at secondary and post-secondary educational institutions.

Amanda is a board member of the College and University Professional Association for Human Resources, the Anne Frank Center for Mutual Respect, the American Research Universities’ Human Resource Institute, the New England HR Association, and Skills for Rhode Island’s Future. She frequently participates in panel discussions addressing human resources trends and key considerations for the future of work and redefining the workplace environment and culture.

Amanda has been featured in several publications and recognized as an influencer in HR in 2023 by Who’s Who in America for Top Executives, INC Magazine for Top HR Business Leaders in 2023, Making Boston University Resemble Boston by Vision Magazine, and Top 10 Influential Business Leaders in 2022 by CIOViews. Amanda remains an active member of SHRM, the Boston HR Council, many other CHRO Roundtable groups, and she previously served on the board of the SHRM-Brevard County chapter.

Prior to joining the education industry, Amanda held HR positions at private and public organizations such as American Express and the National Labor Relations Board. When available, Amanda enjoys volunteering at local food banks and mentoring first-gen students in high school.

 Amanda earned a bachelor’s degree from Florida Atlantic University, a master’s degree in Human Resources Management and Labor Relations from the University of Rhode Island and has an additional certification in labor relations in education.

Co-Founder & CEO | Inspiring Leader | 3X Founder | Occupational Therapy Graduate from Quinnipiac University.

Joanne Mercaldi, Co-founder and CEO of BLOOM, is a seasoned entrepreneur and Occupational Therapist with over 30 years of experience supporting aging populations, individuals with disabilities, and their families. As 3x founder, she built and led one of Massachusetts’ largest caregiving businesses, providing essential care and resources. Now, as CEO of BLOOM, she continues her mission to transform workplace well-being by offering comprehensive solutions for mental health, caregiving, and personal wellness.